Terms & Conditions

Shipping Policy

We ship both domestically and internationally using USPS or UPS. Once an order is placed, it will be processed and shipped within 1-3 business days. Domestic shipping typically takes less than one week. Please note that shipping times may vary depending on the destination.

Return & Store Credit Policy

We accept returns for store credit only. To be eligible for store credit, the product must be returned within 30 days of purchase and in its original, unused condition. Used products cannot be returned.

Customers are responsible for covering return shipping costs. Once your return is received and inspected, we will issue store credit for the purchase amount. We do not offer cash or credit card refunds.

Payment Methods

We accept all major credit cards (Visa, MasterCard, American Express, and Discover). At this time, Afterpay and other installment payment options are unavailable.

Sales Tax

Sales tax is calculated based on the consumer’s region and will be applied at checkout as required by law.

Order Fulfillment

Orders are typically fulfilled within 1-3 business days after they are placed. You will receive an email confirmation once your order has shipped.

Dispute Resolution

If you have any issues with your order or product, please email us at info@mrfreshcut.com. We will do our best to resolve disputes or complaints through direct communication.

Privacy Policy

Information Collection

We collect basic customer information including name, email address, shipping address, and payment details during the checkout process. This information is used solely to fulfill orders and provide customer service.

Customer Accounts

Customers have the option to create an account on our website to save order history and personal details for future purchases. Account information is stored securely and can be updated by the user at any time.

Data Sharing

We do not share your personal information with third parties. Your information is only used to fulfill your order and provide support.

Cookies

Our website uses cookies to enhance your browsing experience and track general site usage. These cookies help us improve our website’s performance but do not collect personally identifiable information. You can adjust your browser settings to disable cookies if you prefer.

User Guidelines

By using our website, you agree to behave respectfully when interacting with our site features, such as product reviews and customer support. We reserve the right to remove any inappropriate content or limit access if necessary.